Satisfied with the job Regional did. It was nice! I thought the crawlspace would have been sloped to direct water to the sump. I thought the installation crew was a good crew, they were nice, hardworking, answered questions, and were professional. I had limited experience with the office staff. The salesman provided good information. The cleanup was satisfactory. The reason I chose Regional over another company was that they were the only ones who serviced this area. I heard about Regional through internet research and crawlspace research.